AHA Report Finds Gains in Safety Outcomes Pair With Gains in Patients' Care Experiences

A new report including findings from the American Hospital Association (AHA) and Press Ganey found that “hospital and health system patients report improvements in overall care experience and perception of safety alongside gains in key safety outcomes, while the healthcare workforce is experiencing a post-pandemic rebound.”

The findings highlight how “hospitals that foster a strong culture of safety also report a better experience for patients and the health care workforce. The report demonstrates continued positive trends for hospitals and health systems outlined in a September 2024 AHA report, which showed a decrease in adverse patient safety events along with increasing health care screenings.”

The report found that “13 million patients surveyed after hospital stays report improvements in their overall care experience and perception of safety.” A survey of “1.7 million members of the health care workforce show[ed] a rebound in their reported experience, resilience, and perceptions of safety culture.” There were also improvements tracked in “key safety outcomes like falls and infections” across “more than 25,000 units in 2,430 hospitals.”