Survey Finds More Than Half of American Adults Think AI in Healthcare Will Lead to Better Health Outcomes

A survey conducted on behalf of Gwynedd Mercy University (GMercyU) found that “more than half of American adults (59%) believe using artificial intelligence (AI) to assist in diagnosis and treatment will result in better health outcomes for patients and reduce the cost of healthcare (57%) within the next decade.”

75% of American adults surveyed “believe AI should play a role in educating and training healthcare professionals, highlighting the importance of technological innovation in healthcare training and education.” 77% also believe that “AI can effectively reduce healthcare disparities in the next five years, particularly through enhanced early detection of diseases (42%) and the use of AI-powered diagnostic tools to provide affordable healthcare options (36%).”

2,099 U.S. adults were surveyed in mid-November 2024 by the Harris Poll. Roughly “one-third of American adults would consider using AI for remote monitoring of chronic conditions (35%), predictive health alerts (33%), or virtual health assistance (31%). Americans also see using AI to help with scheduling, billing, and other administrative tasks as enhancing the patient experience (65%) and reducing costs (64%) within the next decade.”

At the same time, 88% of adults “express concerns about the increasing use of AI in healthcare settings, with 58% worried about the lack of human oversight.”